Oct 6, 2012 So, I lost my wallet for the first time in possibly 20 years that I have been carrying one. Since I lost it in a crowded place and realised it was gone 2 mins after I had checked on it, I was quite sure that it was gone gone, and not fallen … Continue reading State of service quality in India

Sep 19, 2012 One of the articles in a recent issue of the Economist carries a story of how South Korean car companies like Hyundai and Kia are abolishing the night shift in their manufacturing facilities in Korea. This is a sign of the increasing aspiration for better standard of living of Korean workers, an … Continue reading Tale of two worlds…and then, of another two worlds !!

Sep 16, 2012 I am a sucker for learning from other people’s experiences, especially, the wiser ones J. Tough task...but nevertheless, I like to keep on trying. One of the recent issues of Business Today carries as the main story a list of “Best Advice I ever got”, as told by 50 CEOs of Indian … Continue reading Learnings from corporate czars (Business Today – Sep 2012)

Sep 8, 2012 Infosys Emeritus Chairman, NR Narayana Murthy addressed the Lal Bahadur Shastri Academy this week (Sep 2012). His main topic was what can we as Indian society and people learn from western society. Like all positive learnings, these should be taken in the most positive spirit. Listed here are summarised key take-aways. Hope … Continue reading Key points of Speech of NR Narayana Murthy at Lal Bahadur Academy Sep 2012