March 2012 So, as we assume higher responsibilities on our corporate ascent, we are exposed to higher levels of stress than ever before. The “new normal” of poor condition of the economy doesn’t help. One has to definitely take some time off from normal work and re-charge your batteries, rejuvenate oneself. So that one can … Continue reading Vacationing…for corporate types

March 2012 Running a people-intensive services business is like being on a treadmill. Trapping organizational knowledge is a tough task...with people moving around. Managers in IT, ITES, Retail Financial Services sales, Retail frontline staff should compare notes on this. So, you hire the kid, send her for a 7-30 day training (depending on your size … Continue reading Building Organizational knowledge in a high-attrition people business

March 2012 This might be relevant to senior managers or leaders who have a STAFF function at their disposal (besides of course a “LINE army” obviously). Line functions have a clear revenue-linked deliverable and hence are output-oriented. Getting the staff functions to work effectively is a tougher job. Whether they are working too little or … Continue reading Using staff functions effectively…and how not to use them ineffectively ?

March 2012 So, there’s the question of whether the 80:20 rule applies to employees in a company also ? i.e., should we focus on the best employees and “take care of them” and get the best out of them, and hope that the results will be taken care of ? Or does the rule not … Continue reading What is better ? 60pc employees at 120pc motivation or 80 at 80 ?